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Automated Diagnostics

Automated Diagnostics

Windows OS & Applications

When responding to incidents related to Windows servers, there are many sorts of diagnostics that can be run. Unlike some cloud diagnostics, connecting to servers will involve using node executorsopen in new window to connect. Node executors will be utilized by Runnersopen in new window with Runbook Automation or directly by servers with Process Automation (on-premise).
Node executors are configured as part of node definitions at the project level or per-node and then used as needed at job run-time by the Runner or server.

Often, Windows diagnostics are jobs composed of one or more commandopen in new window or scriptopen in new window steps that gather data from the node about resources or services on that node.


  • Check the health of a Windows service such as a web server or database using PowerShell
  • Parse server logs for common error messages
  • Check health of components of a custom application across one or more servers
  • Collect resource diagnostics from the server, such as memory utilization, cpu resources or available disk space

Node executors commonly used in connecting with Windows nodes: