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Getting Started with Solutions

Getting Started with Solutions

Prerequisites

To use any the Example Solutions, you must have a PagerDuty Runbook Automation (Self-Hosted or SaaS) instance available.

If you do not have a license for either of these products, contact us to learn more.

You must be running a currently supported product version at a minimum. Specific jobs may require specific product versions due to newer plugin releases. Those will be captured in the job's descriptions.

New instances of Runbook Automation Cloud have the Solution installed and included by default. Request a Trial here

Setup

For existing Runbook Automation environments, follow the steps below to download and import the Example Content:

Download the Automated Diagnostics Solution package.

  1. Download the latest release of the Solution here.
  2. Save the automated-diagnostics.jar file to your local machine for use in the next steps.

Create a project in your Runbook Automation environment:

  1. Click the P in the upper left corner to navigate to the Main Dashboard

  2. Click the blue New Project+ button:

    Add Project

  3. Copy the following into the Project Name field: automated-diagnostics

    Name Project

    Heads Up

    Be sure to name the project automated-diagnostics. Otherwise, some of the prebuilt Jobs and Tours will not function properly.

  4. Provide a Label for a more "user-friendly" name - such as Containers Solution

  5. Click the green Create button

Import the archive file into your new project:

  1. In your new project, click the gears in the lower left corner for Project Settings

  2. Choose Import Archive from the menu:
    Import Archive

  3. For the Choose a Rundeck archive, select the automated-diagnostics.jar from the downloaded resources.

  4. Leave all of the import settings as their defaults

  5. Click the green Import button

    Note

    The Tours in the Solution will help you prepare the project for the jobs included. Be sure to start there and name your project properly using the instructions above.
    If you are looking for a more general introduction to PagerDuty’s Automation products, it is recommended to review the contents of the Welcome Project.