Establishing A ServiceNow Connection at the Project Level

For all the different ServiceNow job steps, the connection can also be established at the project level. In order to do so, add the following to your project configuration file, depending on which job step you are utilizing:

Service Now / Incident / Update State

project.plugin.WorkflowStep.Service-Now-Incident-Change-State.url=https://server.service-now.com
project.plugin.WorkflowStep.Service-Now-Incident-Change-State.login=user
project.plugin.WorkflowStep.Service-Now-Incident-Change-State.password-key-storage-path=keys/servicenow/pass

Service Now / Incident / Check Assigned

project.plugin.WorkflowStep.Service-Now-Incident-Check-Assigned.login=user
project.plugin.WorkflowStep.Service-Now-Incident-Check-Assigned.password-key-storage-path=keys/servicenow/pass
project.plugin.WorkflowStep.Service-Now-Incident-Check-Assigned.url=https://server.service-now.com

Service Now / Incident / Check State

project.plugin.WorkflowStep.Service-Now-Incident-Check-State.login=user
project.plugin.WorkflowStep.Service-Now-Incident-Check-State.password-key-storage-path=keys/servicenow/pass
project.plugin.WorkflowStep.Service-Now-Incident-Check-State.url=https://server.service-now.com

Service Now / Incident / Comment

project.plugin.WorkflowStep.Service-Now-Comment.login=user
project.plugin.WorkflowStep.Service-Now-Comment.password-key-storage-path=keys/servicenow/pass
project.plugin.WorkflowStep.Service-Now-Comment.url=https://server.service-now.com

Service Now / Incident / Create

project.plugin.WorkflowStep.Service-Now-Incident-Create.login=user
project.plugin.WorkflowStep.Service-Now-Incident-Create.password-key-storage-path=keys/servicenow/pass
project.plugin.WorkflowStep.Service-Now-Incident-Create.url=https://server.service-now.com

Service Now / Incident / Edit

   project.plugin.WorkflowStep.Service-Now-Incident-Edit.password-key-storage-path=keys/servicenow/pass
   project.plugin.WorkflowStep.Service-Now-Incident-Edit.url=https\://dev63229.service-now.com

Service Now / Incident / View

project.plugin.WorkflowStep.Service-Now-Incident-View.login=admin
project.plugin.WorkflowStep.Service-Now-Incident-View.password=keys/servicenow/pass
project.plugin.WorkflowStep.Service-Now-Incident-View.url=https\://dev63229.service-now.com

Service Now / Change / Check State

project.plugin.WorkflowStep.Service-Now-Change-Check-State.url=https://server.service-now.com
project.plugin.WorkflowStep.Service-Now-Change-Check-State.login=user
project.plugin.WorkflowStep.Service-Now-Change-Check-State.password-key-storage-path=keys/servicenow/pass

Service Now / Change / Update State

project.plugin.WorkflowStep.Service-Now-Change-Update-State.url=https://server.service-now.com
project.plugin.WorkflowStep.Service-Now-Change-Update-State.login=user
project.plugin.WorkflowStep.Service-Now-Change-Update-State.password-key-storage-path=keys/servicenow/pass

Service Now / Change / Create

project.plugin.WorkflowStep.Service-Now-Change-Create.url=https://server.service-now.com
project.plugin.WorkflowStep.Service-Now-Change-Create.login=user
project.plugin.WorkflowStep.Service-Now-Change-Create.password-key-storage-path=keys/servicenow/pass